Get in touch
We're here for you!
Have a question or need help? Just reach out — we're here to make your K-journey the best it can be.
- Email usservice@kstation.com
- Working hoursMon – Fri: 9:00 – 18:00 (CET)
Send us a message
Visit our stores
K-Station Utrecht
Zadelstraat 123 3511 AV Utrecht, Netherlands
Mon – Sun 11:00 – 20:00
K-Station Den Haag
Spuistraat 45 2511 BL Den Haag, Netherlands
Mon – Sun 11:00 – 20:00
- Community firstWe're here for you always
- 100% officialOfficial and trusted
- Safe & secureYour data is safe with us
- Community drivenBuilt together by fans, for fans
- Help & supportGet help whenever you need it
Frequently asked questions
How long does shipping take?
Delivery estimates depend on your address and the items in your cart, and are shown at checkout before you pay.
What is your return policy?
If something isn't right, contact us with your order number. The conditions shown at checkout apply.
Which payment methods do you accept?
All payment methods available for your country are shown at checkout.
Can I change or cancel my order?
Contact us as soon as you can with your order number. If the order has not shipped yet, we will do our best to help.
K-culture is a journey.
Thanks for being part of the K-Station community!